Start with your constraints
A chain using several POS systems faces a different decision from a business standardised on one supplier. Both approaches need a usable ordering flow, reliable payment handling and clear support ownership. There is no useful winner without those requirements.
Use this comparison to structure supplier discussions. Actual capabilities and commercial terms vary by product.
Compare the trade-offs
| Question | Independent ordering platform | Ordering supplied with the POS |
|---|---|---|
| Mixed POS estate | May offer a common ordering layer; each integration needs validation. | Check whether the ordering product supports every POS in the estate. |
| Brand and menu control | Ask how much the customer experience can be changed. | Ask which changes are available within the POS product. |
| Support ownership | Agree handoffs between ordering, POS and payments suppliers. | Check what the supplier covers and what still belongs to third parties. |
| Hardware choice | Confirm supported devices, peripherals and operating requirements. | Check approved hardware and replacement options. |
| Changing suppliers | Ask about exporting menu data and replacing an integration. | Ask how tightly ordering is tied to the wider POS contract. |
| Total cost | Include integration work and ongoing maintenance. | Include licence bundles, hardware requirements and upgrade costs. |
Where Tapit fits
Selfit is an independent platform. Tapit offers branded ordering, browser-based management, multiple user access levels and reporting, with software-only or turnkey hardware options. A proposed installation should still be checked against the exact POS, payment and hardware requirements.
Request a demonstration using your menu and a representative transaction. Ask both suppliers to complete the same acceptance checklist.
Keep the comparison honest
Compare supported features in the versions being quoted. Label custom development and future releases separately. Use the same store count, contract period and transaction assumptions in the cost comparison.
Customer references are useful when the operating conditions resemble yours. Ask about rollout and support as well as the first installation.
Discuss this with Tapit
Tell us about your stores, your current setup and the problem you want to solve.
Discuss your operation